Peace of Mind With A Range Of Standard & Optional
Service and Maintenance Plans For Your Scanner |
| "Doclog exports first complete scanstation (electronic filing cabinet) to the Bank of Liberia. The mobile, entry-level 2,500 page per day unit was designed and build as per the client's exacting specifications and requirements." - Sep-2005 |
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All scanners are covered by a full 1-year warranty - provided they are registered within 6 weeks of purchase. Repairs and replacement of faulty parts are covered by the warranty at no extra cost apart from the consumables.
1-year warranties may be optionally upgraded at an additional fee to an On-Site Warranty, or 4 / 8 hour Maintenance Service Level Agreement. The On-Site Warranty means repairs and replacement of faulty parts are conducted at your offices.The Maintenance Service Level Agreement (SLA) is an optional On-Site Reactive and Remedial Service Agreement. A minimum of three scheduled services are performed per annum, as well as any remedial maintenance which may be required. Should the unit not be repairable within the 4 or 8 hour time specified, a courtesy unit is offered until the unit is repaired. You may choose to include or exclude consumables from your maintenance quotation.
Doclog is a Sasfin Bank approved supplier, and an accredited
Imaging Solution Vendor (ISV) for Fujitsu, Kodak and Bell & Howell scanners
Doclog® is a registered trademark of Doclog Corp
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